Frequently Asked Questions

General Questions
  1. 1. How can I contact Bodytouchonline.com?
  2. 2. Why should I buy from you?
  3. 3. Will you share my information with anyone else?
  4. 4. Is there a minimum order amount?
  5. 5. Is shopping at Bodytouchonline.com secure?
  6. 6. If I leave the site and come back, will my shopping cart be remembered?
  7. 7. What if I forget my user name and/or password?
  8. 8. I have moved. How do I change my address and other contact info?
  9. 9. What payments methods can I use?
  10. 10. How can I check my shipping costs?
  11. 11. My country is not in your list of countries that can be shipped to. Help?
 
  1. 1. How can I contact Bodytouchonline.com?
    You can submit your question or comments on our Contact page and you will be replied to within 24 hours. For instant assistance, you can also call us at + 66(0)-2629-5071Back to Top

  2. 2. Why should I buy from you?
    We carry the biggest organic jewelry collection online with more than 5000 items ! Buying from our factory directly means that there's no middle man. Only then can you get the best prices possible in the market. Body touch uses only the best Materials for each of our product's  and each order is being checked for quality control prior to delivery .  We can also make any design you would like to create out of the organic materials we work with. when buying from us you can rest assure you will receive the highest quality items in the cheapest prices on the market .
     
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  3. 3. Will you share my information with anyone else?
    No. Any information you entrust to us stays with us. It will never be shared with a third party. For more information, please see our terms and conditions.Back to Top

  4. 4. Is there a minimum order amount?

    Our minimum order is $150 and there's no minimum quantity for items that we have in stock you can mix and match as you like. For items that we don't have in stock, the minimum quantity is 12pcs/pair per design. For special/custom made orders, the minimum order quantity is 50pairs or pcs per design.

    You can contact us for special/custom made orders here Contact Us

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  5. 5. Is shopping at Bodytouchonline.com secure?
    Protecting the safety of your information is important to us. We use Secure Sockets Layer (SSL) technology , to protect the security of your information as it is transmitted to us. SSL is the gold standard in Internet encryption technology, which is a highly sophisticated method of scrambling data as it transmits from your computer to our website's servers.Back to Top

  6. 6. If I leave the site and come back, will my shopping cart be remembered?
    The contents of your cart are remembered for thirty days. When you return to Bodytouchonline.com, all of your items will still be in your cart.Back to Top

  7. 7. What if I forget my user name and/or password?
    Simply click on the Forgot your password? link and fill your user ID (email address) and your password will be sent to your email address.Back to Top

  8. 8. I have moved. How do I change my address and other contact info?
    You first need to sign in to your account. After doing so, go to 'My Account' and you will see a "View or change entries in my address book" link. Click on it and then update your profile.Back to Top

  9. 9. What payments methods can I use?
    We accepts Visa, MasterCard, American Express and Discover credit cards via Paypal and wire transfer payments. You do NOT need to be a PayPal member to shop with us and you don't need to join PayPal for credit card payment. Your credit card information is retained by PayPal and is NOT transmitted to Bodytouchonline.com. If you are already a paypal member, you will have the option of using your PayPal account to pay for your purchases.Back to Top

  10. 10. How can I check my shipping costs?
    Our shipping rates are calculated by the weight and destination of your order. If you would like to know our shipping costs to your country, all you need to do is to add items to your shopping cart. Once, you are in your shopping cart, you will see your shipping costs automatically calculated for your below the page.Back to Top

  11. 11. My country is not in your list of countries that can be shipped to. Help?
    Don't worry!! If you can't find your country in our list, all you have to do is to contact us and we'll sort out the problem for you. We ship to most countries and your country should be one of them.Back to Top